Licensing offices extend cashier hours to 3:30 pm

The Min­istry of Trans­port and Civ­il Avi­a­tion has an­nounced an ex­ten­sion of cashier op­er­at­ing hours at all Li­cens­ing Di­vi­sion of­fices na­tion­wide, giv­ing mem­bers of the pub­lic ad­di­tion­al time to com­plete pay­ments for ser­vices.

Ef­fec­tive next Mon­day cashier sta­tions at Li­cens­ing Of­fices will re­main open un­til 3:30 pm dai­ly. The ex­tend­ed hours will ap­ply to pay­ments made by cash, LINX and cheque.

The min­istry said the move forms part of on­go­ing ef­forts to im­prove ser­vice de­liv­ery, in­crease ac­ces­si­bil­i­ty and en­hance the over­all cus­tomer ex­pe­ri­ence at Li­cens­ing Di­vi­sion of­fices.

In a state­ment, the min­istry said the ad­di­tion­al op­er­at­ing time is in­tend­ed to pro­vide greater con­ve­nience for cus­tomers who may have dif­fi­cul­ty com­plet­ing trans­ac­tions dur­ing ex­ist­ing cashier hours.

“The ex­tend­ed hours will ap­ply to cash, LINX, and cheque pay­ments and are in­tend­ed to pro­vide mem­bers of the pub­lic with ad­di­tion­al time to com­plete their trans­ac­tions while en­hanc­ing the over­all cus­tomer ser­vice ex­pe­ri­ence,” the min­istry said.

The Min­istry of Trans­port and Civ­il Avi­a­tion said it would con­tin­ue im­ple­ment­ing mea­sures aimed at im­prov­ing the ef­fi­cien­cy and ac­ces­si­bil­i­ty of ser­vices of­fered through the Li­cens­ing Di­vi­sion.

The an­nounce­ment comes as pub­lic ser­vice agen­cies con­tin­ue ef­forts to re­duce de­lays and im­prove ac­cess to gov­ern­ment ser­vices, par­tic­u­lar­ly in ar­eas in­volv­ing high vol­umes of cus­tomer trans­ac­tions.

Mem­bers of the pub­lic are en­cour­aged to make use of the ex­tend­ed cashier hours from Ju­ly 20 as the min­istry con­tin­ues its dri­ve to im­prove the de­liv­ery of li­cens­ing ser­vices na­tion­wide.