Caribbean Airlines announced yesterday that customers will soon be able to pay for domestic flights in Trinidad and Tobago dollars across all of its digital platforms, more than a year after calls for greater use of local currency instead of USD.
In a flyer posted on its social media platforms, the airline said travellers will be able to book and pay for domestic flights in T&T dollars through its website, mobile app, reservations call centre and ticket offices.
The airline said customers will be able to use debit and credit cards to make secure payments and book domestic travel from anywhere in the world.
The move expands existing payment options for domestic travel and comes after economist Dr Marlene Attzs last year urged the majority state-owned carrier to reconsider its reliance on US dollar payments for online transactions.
At the time, Attzs argued that nationals should have the option of purchasing airline tickets online in T&T dollars using locally issued cards, particularly given the country's foreign exchange constraints.
She maintained that such a system would improve accessibility for students, retirees, small business owners and lower-income earners who may struggle to access US currency.
Caribbean Airlines had defended its foreign currency-based payment model, saying almost 70 per cent of its expenses, including aircraft leases, fuel, taxes and maintenance, are billed in foreign currency.
The airline also noted that it already accepted T&T dollar payments at ticket offices and through local travel agents, while offering domestic T&T dollar payment options on its mobile application and through its Caribbean Layaway plan.
However, Attzs argued that in-person payment options did not fully address the issue, saying many people face challenges accessing physical locations and that digital T&T dollar payments would provide a more inclusive solution.
Caribbean Airlines is jointly owned by the Governments of Trinidad and Tobago and Jamaica, with Trinidad and Tobago holding an 88.06 per cent stake.