Caribbean Airlines Limited’s (CAL) new $50 change fee (one-way) for domestic flights will be implemented on December 12, as previously announced. The sale of open tickets, which ceased on November 29, also remains unchanged following a November 30 meeting between CAL and officials from the Tobago House of Assembly (THA).
However CAL has assured that passengers seeking same-day or emergency travel and who are not in possession of a ticket or reservation can go to the airport and place their name on the stand by list for that day. Once a seat can be assured by CAL for the passenger, payment will be taken by the airline from the passenger to purchase a ticket without charge.
In a statement issued yesterday, CAL also said if it was responsible for a passenger’s change of travel due to delay or cancellation of a flight, “the passenger will be allowed to make a new reservation and no change fee will be charged.”
The THA and CAL have agreed to set up a joint committee to monitor the efficiency of the new changes for review at a later date.